Based on recent on-site visits & meetings, we share what has allowed our team to align communication, strategy & initiatives with clients.
Continue Reading Finding the Right Fit – The Importance of Client/Agency Culture Alignment
August 4, 2014 By Kayla Kurtz
Based on recent on-site visits & meetings, we share what has allowed our team to align communication, strategy & initiatives with clients.
Continue Reading Finding the Right Fit – The Importance of Client/Agency Culture Alignment
July 1, 2014 By Kayla Kurtz
New client account assignments are not a task to be taken lightly. In fact I would say this might be one of the most crucial steps in onboarding new business. Account Managers (AMs) can’t be assigned like used car lot...
Continue Reading 6 Factors to Assigning the Right PPC Account Manager
June 18, 2014 By Kayla Kurtz
In certain circles it can be considered rude to talk about money. It may not even matter the circle; there are plenty of circumstances where it’s either awkward or impolite to bring up matters of the all-mighty dollar no matter...
Continue Reading What ‘Budget’ Means in PPC & Why You Should Divulge It to Prospective Agencies
March 26, 2014 By Kayla Kurtz
So you’ve got a team of multiple people (for our purposes, team = more than one person) managing your paid search campaigns, but you’re getting the feeling there is something missing. Not that your team isn’t doing what they can...
Continue Reading How to Use An Agency to Help Your In-House Team, Not Replace Them
March 6, 2014 By Kayla Kurtz
Occasionally I find myself using our blog as a way of ‘venting’ after a call, and today’s post shall be one of those times. When we’re meeting with prospective clients, we generally put together something called a Solutions Blueprint, which...
Continue Reading Why You Have to Teach Metrics, Not Just Deliver Them
February 17, 2014 By Kayla Kurtz
PPC Hero’s February series will be focused on arming you, the PPC account manager, with all the necessary ammunition to make a strong argument for adding new focus areas in your paid search campaigns to your client. That client can...
Continue Reading Pleading the Case for Conversion Rate Optimization
February 12, 2014 By Kayla Kurtz
A company’s brand is defined by many things – the people that make up the company, the clients or customers that company serves, the mission the company sets for itself, the messaging that brand uses to market itself…along with a...
Continue Reading Branded vs. Non-Branded Keywords – Worth It To Budget for Both?
January 25, 2014 By Kayla Kurtz
Being more heavily focused with the task of capturing and onboarding new business for Hanapin, I tend to encounter a different set of complications than my fellow PPC Heroes. One that we get to share together is getting all of our...
Continue Reading Instant Onboarding – Every PPC Account Manager’s Dream
January 14, 2014 By Kayla Kurtz
October 9, 2013 By Kayla Kurtz
New companies enter the PPC marketplace daily. We see it first-hand as we bring on new clients who require their accounts to be built from scratch, or with our current clients as they see increased competition in their vertical. Whether...
August 29, 2013 By Kayla Kurtz
As most of you have heard by now, AdWords released a new report within their interface that allows PPC managers to look at paid and organic keyword/query data in one place. With that release, we’re also hearing a lot of...
Continue Reading 8 Simple Ways to Leverage SEO Data & Improve PPC Results
August 26, 2013 By Kayla Kurtz
It comes up often, and I’ll admit in my younger PPC days it made me shudder: “So if you’re charging us a fee based on spend, doesn’t that mean you’ll just push the spend to increase your fee?” Well, let...
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